Frequently Asked Questions

Have a question not listed here? Call or text us at (480) 744-5599.

You'll need a vehicle rated to tow the load you're hauling, a properly sized ball hitch, a 7-pin connector, and a functioning brake controller. Each trailer listing includes the specific towing requirements for that unit. If you're unsure whether your vehicle qualifies, text us before booking.

Fill out the rental request form on our site with your desired dates and what you're hauling. We'll reach out same day to confirm availability and send over an invoice. Booking is confirmed once the invoice is paid.

Deposits vary by trailer. See the individual trailer listing for deposit details, or contact us with any questions. The deposit is fully refundable and is held as a security against any damage that occurs during the rental, such as a blown tire, damaged lights, or a bent jack. If the trailer is returned in the same condition it left, your deposit is refunded within 48 hours of return inspection.

Cancellations with more than 24 hours notice receive a full refund. Cancellations within 24 hours of the rental start time will receive a refund of the deposit only. The day rate is non-refundable for late cancellations.

Yes. Trailers can cross state lines. They cannot leave the country.

Every rental includes tie-down straps and the tools needed to perform a tire change. Wheel chocks are also included. A moving dolly is available as an add-on for $10/day.

As long as you need. We offer daily, weekly, and monthly rates. The longer you rent, the better the rate.

Extensions are usually not a problem but depend on availability. If the trailer is reserved for another renter, you'll need to return at the originally agreed time. If it's open, we can extend your rental for as long as needed. A new invoice will be sent and is due immediately. Extension requests must be made as soon as you know you need more time and are not guaranteed.